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Last updated October 03, 2022
ABOUT: Merciful Group Incorporated is a registered charity with the ACNC. Merciful Group was established to provide a bridge between humanity in need and those who can help. You can use our services to donate and provide assistance to refugees, orphans and the destitute, and also accept Zakat al-mal. Our notable features include: i) 0% admin fee, ii) 100% donations policy, and iii) Tax deduction benefit (*for Australian residents only) (hereinafter referred to as the “Service”).
By downloading and installing our App, or by accessing or using or registering or availing services on our App or Site in any way, or by making a donation, or by clicking on a button or taking similar action to signify your affirmative acceptance of these Terms, you hereby represent that:
In case of your violation or non-compliance of any of the terms mentioned in Terms, we reserve the right to suspend or terminate your account or your access to the Site or App or our services, at our sole discretion.
You can use our platform to send an amount of your choice as donation to the cause that you care about. These donations, including their amounts, shall be at your own accord and will, and you hereby represent that you are not making these donations a result of any force, coercion, undue influence, under the influence of alcohol, pressure, or in respect of any illegal or unlawful activity. You acknowledge and understand that you will not use our platform for making payments for any other purpose, and consequently you shall not receive any goods or services (including digital goods or services) or any other form of consideration or favour in exchange of your donations, either from Merciful Group, or from its affiliates or any third party. Merciful Group levies 0% admin fee, and donates 100% of your donations towards the cause. By making a donation on Merciful Group, an Australian resident may be able to claim tax deduction benefits. However, we advise that you consult your financial counsel before making any donations for claiming a tax deduction. Tax deduction benefit is not available to any other person (who is not an Australian resident). Depending on the payment method that you choose, you may be charged a transaction cost by the third-party payment service provider(s) that you choose to make the payment with. You shall be solely responsible for such fee and charge (where applicable).
You hereby understand and acknowledge that donations made by you on Merciful Group platform are strictly non-refundable in any circumstances whatsoever. Moreover, since these donations, therefore, you shall not be entitled to receive any goods or services or any other form of consideration, either from Merciful Group, or from its members or affiliates, in any manner whatsoever.
This website, domain name, App, its logos, its content, posts, designs, trademarks, trade dress, trade name, software, all of our features, functionalities and services, shall remain the sole property of the Merciful Group, and/or its licensors, as the case may be. Your use of or access to this Site or App or availing of our services shall not in any way transfer or assign to you any ownership or other proprietary rights in or to this Site/App, our services, any content (except your own content), designs, published by us or our licensors or third parties. This Site/App and the content, including but not limited to the trademark, logo, copyright, design, layout, typography, underlying HTML, Java scripts, text, audio clips, video clips and graphics, and in the expression of the information contained herein, whether as a compilation or otherwise is protected by relevant Intellectual Property laws, rules and regulations. Trademarks, trade names, domain name and designs appearing on this Site/App are the exclusive property of, or are licensed to the Merciful Group and are protected. No use of a trademark, trade dress, trade name, domain name, or design appearing on this Site/App may be made without the prior written permission of the Merciful Group.
THE SITE, APP AND ALL INFORMATION, SERVICES, LINKS, OR CONTENT PROVIDED THROUGH THE SITE/APP ARE PROVIDED TO YOU “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY. YOU AGREE THAT YOU MUST EVALUATE, AND THAT YOU BEAR, ALL RISKS ASSOCIATED WITH THE USE OF THE SITE/APP, INCLUDING WITHOUT LIMITATION, ANY RELIANCE ON THE ACCURACY, TIMELINESS, COMPLETENESS OR USEFULNESS OF ANY CONTENT OR SERVICES AVAILABLE ON OR THROUGH THE SITE OR APP ON OR THROUGH ANY LINK ON THE SITE/APP. MERCIFUL GROUP DISCLAIMS ALL WARRANTIES WITH RESPECT TO THE SITE/APP; PROJECTS, FUNDRAISERS, REGISTRIES OR OTHER OPPORTUNITIES DESCRIBED, FEATURED, AND/OR AVAILABLE ON OR THROUGH THE SITE/APP; THE USE OF DONATION FUNDS PROMISED OR PLEDGED; AND ANY CONTENT OR SERVICES AVAILABLE ON OR THROUGH THE SITE/APP OR ON OR THROUGH ANY LINK OR LISTING, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, INCLUDING THE WARRANTIES OF MERCHANT-ABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.
WE CANNOT GUARANTEE THAT YOU WILL OBTAIN A TAX BENEFIT BY MAKING A DONATION ON MERCIFUL GROUP. WE DO NOT GUARANTEE THAT THE SITE OR APP WILL BE OR REMAIN SECURE, COMPLETE OR CORRECT, THAT THE SITE OR APP, THE SERVER THAT MAKES THE SITE AVAILABLE, OR THE SERVICES ARE FREE OF ERRORS, VIRUSES, BUGS OR OTHER HARMFUL COMPONENTS, OR THAT ACCESS TO THE SITE/APP WILL BE UNINTERRUPTED. THE SITE/APP MAY INCLUDE INACCURACIES, ERRORS AND MATERIALS THAT VIOLATE OR CONFLICT WITH THESE TERMS. ADDITIONALLY, IT IS POSSIBLE THAT THIRD PARTIES MIGHT MAKE UNAUTHORISED ALTERATIONS TO THE SITE/APP.
To the maximum extent permitted by law, in no event shall Merciful Group (or our licensors or affiliates) be liable to you or any third party for any financial loss, tax loss, emotional loss, lost data, breach of privacy, costs of procurement of substitute services, or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of, or inability to use the Site or App or our Services, even if Merciful Group has been advised of the possibility of such damages. Access to, and use of, the Site and App is at your own discretion and risk, and you will be solely responsible for any damage to your person or property or finances or data resulting therefrom.
You acknowledge to defend, indemnify and hold Merciful Group, its affiliates, directors, officers, employees, agents, partners, and any other licensors (hereinafter referred to as “Indemnified Party”) harmless from and against any claim, disputes, fine, liability, demand or expense, including reasonable legal counsel’s fees, made by a third party, relating to, or arising from:
If you are found to be degrading, tarnishing, maligning the image, goodwill or reputation of Merciful Group by spreading hate, insulting, false, fake reviews or engaging in mala fide actions against the above, strong legal actions will be taken immediately.
When you use the Site or App or send emails to Merciful Group, you are communicating with us electronically. You consent to receive electronically any communications related to your use of this Site/App. Merciful Group will communicate with you by email or by posting notices on this Site/App. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. We may give notice by means of a general notice via electronic mail to your email address as available with us. If you want to give a notice to us, you can do so by dropping an electronic mail to email@example.com.
This option includes all items in a food pack + Hygiene pack